StreamSphere is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all users and applying the relevant accessibility standards. We believe in providing equal access and opportunity to all our users, regardless of their abilities. Our goal is to create a seamless and inclusive streaming experience for everyone who enjoys our content.
We are committed to ensuring that StreamSphere is accessible to people with disabilities. We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA success criteria. These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines will help make the web more user-friendly for everyone.
To ensure our commitment is met, we take the following measures:
StreamSphere has been designed to be compatible with a wide range of assistive technologies, including:
We continuously test our platform with these technologies to ensure compatibility and optimal user experience. Our team is dedicated to resolving any compatibility issues as quickly as possible.
StreamSphere incorporates several features designed to enhance accessibility for all users:
StreamSphere undergoes regular accessibility testing and audits to identify and address any potential accessibility issues. Our team uses a combination of automated testing tools and manual reviews to ensure our platform meets the WCAG 2.1 Level AA success criteria.
We also conduct usability testing with users with disabilities to gather feedback on their experiences and identify areas for improvement. This feedback is invaluable in helping us to continuously enhance the accessibility of StreamSphere.
We are committed to continuously improving the accessibility of StreamSphere. Our ongoing efforts include:
We value your feedback and are committed to addressing any accessibility issues promptly. If you encounter any barriers while using StreamSphere, please let us know. We encourage you to contact us with specific details about the issue you encountered, including the web page or feature you were trying to access, the assistive technology you were using, and the nature of the problem.
| Name | Title | Phone | |
|---|---|---|---|
| Dmitri Volkov | Accessibility Compliance Officer | [email protected] | +7 944 563-81-48 |
| Elizaveta Morozova | Lead Data Protection Officer | [email protected] | +7 836 721-77-31 |
If you have any questions or suggestions regarding the accessibility of StreamSphere, please contact our Accessibility Compliance Officer:
Dmitri Volkov
Accessibility Compliance Officer
StreamSphere
Moscow, Russia
Email: [email protected]
Phone: +7 958 483-98-49
We will make every effort to respond to your inquiry within five business days.
If you are not satisfied with our response to your accessibility issue, you may submit a formal complaint to our Lead Data Protection Officer. Please include all relevant details of the issue, as well as any previous correspondence you have had with our team.
We will investigate your complaint and provide a written response within ten business days. If we find that we have failed to meet our accessibility obligations, we will take corrective action to address the issue and prevent it from recurring in the future.
Despite our best efforts, there may be some limitations in certain areas of StreamSphere. We are continually working to improve accessibility across the platform, and we appreciate your understanding as we continue to make progress. For example, some older content may not yet have captions or transcripts available, but we are actively working to remediate these issues.
StreamSphere may contain content provided by third parties, such as embedded videos or advertisements. While we make every effort to ensure that this content is accessible, we cannot guarantee that it will fully meet the WCAG 2.1 Level AA success criteria. We encourage third-party content providers to adhere to accessibility best practices and are actively working with them to improve the accessibility of their content.
If you require content from StreamSphere in an alternative format, such as a large print or braille, please contact us using the contact information provided above. We will do our best to provide the content in a format that meets your needs.
This accessibility statement was last updated on October 26, 2023.